IQMAZAD

Account Information

• Username and password
• First name and last name
• Email address
• Phone number
• Residential address

Transaction Information

• Bidding history and auction participation
• Wallet top-up requests and payment method used (ZainCash, SuperQ, FIB, TBI)
• Purchase requests and delivery details
• Account balance (in IQD)

Delivery Information

• Delivery recipient name and phone number
• Delivery address and city
• Delivery notes

Automatically Collected Information

• Device type and operating system
• App version
• Usage patterns and feature interactions

• To create and manage your account
• To process bids, auctions, and purchases
• To process wallet top-up requests
• To deliver products to auction winners
• To send notifications about auctions, bids, and account activity
• To generate invoices for completed purchases
• To display leaderboard rankings
• To provide customer support
• To improve our app and services
• To prevent fraud and maintain platform security

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following cases:

• With delivery services: Your delivery details are shared with logistics partners to fulfill auction purchases
• With payment processors: Payment reference information is used to verify wallet top-ups
• As required by law: To comply with legal obligations, court orders, or government requests under Iraqi law
• To protect rights: To enforce our terms of service and protect the safety of our users

We implement appropriate security measures to protect your personal information:

• Passwords are encrypted using industry-standard hashing (bcrypt)
• All data is transmitted over encrypted HTTPS connections
• Database access is restricted to authorized personnel only
• Regular security reviews of our systems

We retain your personal information for as long as your account is active. If you delete your account, all your data — including bids, top-up history, purchase requests, notifications, and profile information — is permanently removed from our servers.

You have the right to:

• Access: View and update your personal information in the app's Settings
• Correction: Edit your profile, delivery details, and contact information at any time
• Deletion: Permanently delete your account and all associated data through Settings → Security → Delete Account
• Data Portability: Request a copy of your data by contacting our support team

IQMAZAD is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we discover that a user is under 18, we will delete their account and data immediately.

Our app may contain links to external websites or services. We are not responsible for the privacy practices of third-party services. We recommend reviewing their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. We will notify users of significant changes through the app or by updating the effective date at the top of this page. Continued use of the app after changes constitutes acceptance of the updated policy.

This Privacy Policy is governed by and construed in accordance with the laws of the Republic of Iraq.